Privacy Policy

We may collect account details such as name, email address, billing status, plan selection, and authentication information.

We may collect uploaded videos, captions, thumbnails, metadata, prompts, reports, and AI analysis history needed to provide the service.

We use information to provide AI video analysis, generate reports, manage paid plans, process billing, secure the platform, and improve product reliability.

We may use aggregated or de-identified usage information to understand product performance and improve viralOS features.

Payments may be handled by third-party payment processors. viralOS does not need to store full card numbers when payments are processed by a payment provider.

Billing information is used to manage subscriptions, invoices, taxes, fraud prevention, and payment support.

Uploaded content is processed to generate AI scores, diagnostics, recommendations, and reports.

You should not upload content that you do not have permission to use or content containing sensitive personal information unless you are authorized to do so.

We may use service providers for hosting, analytics, AI processing, authentication, customer support, and payments.

These providers may process information on our behalf only as needed to support viralOS operations.

We retain information for as long as needed to provide the service, comply with legal obligations, resolve disputes, and maintain security.

Users may request deletion of account data, subject to billing, legal, security, or operational retention requirements.

You may contact us to request access, correction, export, or deletion of personal information where applicable.

Some information may be required to maintain an active paid account or comply with legal and financial recordkeeping requirements.